If I want it sooner, I'll have to pay $70 an hour to speak to Apple tech support.

Waiting for some programmer to write some code in the hopes you might eventually be able to use this software. When you invest $2,400 in software-this is not the 'pass the buck' solution you expect. He said, 'it's an extension conflict with Apple, and they'll have to fix it before my program will work on a Mac. He was pleasant and patient and we tried everything he knew, but without success. I spent all day on the phone with Adobe tech support, being routed deeper into their system three times before I reached the Premiere Pro expert. I was so impressed with On Location to manage my rapidly growing stock footage library, which is part of Premiere Pro and you can't use it, if Premiere Pro crashes on launch. Everything runs great, with one exception: Adobe Premiere Pro, which is THE reason I decided to go with the Master Suite. I recently upgraded from the Creative Design Suite CS3 to the Master Collection Suite CS4. Because why would anyone want to use a program that stays the same and works?

And by happy I mean not happy.Ĭan't wait for Adobe to release the next version of CC, change everything and give me an all new Premiere that has more bugs than the last. And being as I only use Premiere, After Effects and Photoshop in the CC suite, I'm super happy that I have to pay $50 a month. These programs just work and are reliable. I don't have these issues with FCPX or Avid, and for the record, I edit on all 3 all the time. Sure you can edit without one, but Premiere is so reliant on a video card that it's almost unusable without it. And don't get me started on the video card capability mess. Save constantly, which for some reason even if you have autosave on it doesn't work until you save manually once. I use it on a new Mac Pro, an iMac and a Hackintosh. Time and time again this app has made me look bad while a client is sitting next to me waiting for an edit that has a tight deadline. Premiere is a crash happy mess to put it mildly.

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